{"id":2257,"date":"2022-08-08T08:00:00","date_gmt":"2022-08-08T06:00:00","guid":{"rendered":"https:\/\/blog.3dbinpacking.com\/?p=2257"},"modified":"2023-05-08T13:45:07","modified_gmt":"2023-05-08T11:45:07","slug":"fulfilment-backorders","status":"publish","type":"post","link":"https:\/\/blog.3dbinpacking.com\/en\/fulfilment-backorders\/","title":{"rendered":"Backorders: how to pack goods that are currently out of stock?\u00a0"},"content":{"rendered":"\n
Can you accept an order for goods that are not currently available in stock? It turns out you can. Provided that you are sure that the supplier (manufacturer or broker) will deliver them to you fast enough that you can get them to the end customer on time. This kind of order fulfilment model is called backordering. It requires very efficient logistics processes, including, above all, packing planning.<\/strong> <\/p>\n\n\n\n When the summer heat hits, everyone buys electric fans. It may happen (and often does) that the stock of the equipment runs out. However, it is known that stocks can be quickly replenished, and the increase in demand is seasonal. So, is \u201cproduct unavailable\u201d the only answer here and you have to stop selling? <\/p>\n\n\n\n In the situation above with electric fans, ceasing sales until the stock is replenished is not the only option. Although the goods are not currently available, you may allow your customers to place orders and process them. One of the options is booking: the customers get information that their orders will be processed as soon as the ordered items become available again. In the second option you do not involve the customer in the nuances of warehouse and delivery management. You only inform them that the order may be fulfilled a little later. <\/p>\n\n\n\n The latter case is selling an item on backorder, that is allowing the customer to buy an item which is currently unavailable, to be delivered when it\u2019s back in stock. Despite the fact that the items are not currently available in stock, sales continue and orders are processed routinely. The benefits are obvious: <\/strong><\/p>\n\n\n\n However, backordering is not just about benefits. There are also risks associated with the use of this sales model. The biggest challenge is to arrange packing and dispatch of orders in order to meet delivery dates. In the long run, any delays in delivery may result in a decrease in turnover, loss of credibility and a very likely increase in the number of returns, as late-delivery goods may turn out to be useless and are returned more often. <\/p>\n\n\n\nBackorders – benefits and risks <\/h2>\n\n\n\n
Key steps in the timely execution of backorder <\/h2>\n\n\n\n